Endorsements, memberships and partnerships
© Copyright 2025 Online Courses Australia. ACN 31 155 885 242. All rights reserved.
Online Courses Australia (OCA) is an online education provider based in Australia, offering education to a global audience.
Disclaimer
OCA strives to ensure that all information and content on our website, in our courses, and in course materials are accurate and up-to-date. However, we do not guarantee the accuracy, reliability, or currency of the materials or information we provide.
OCA gives no warranty, makes no representation, and assumes no liability, whether direct or indirect, for the accuracy, completeness, or usefulness of any information, content, courses, or course materials provided by us.
The courses, course materials, and information provided by OCA are not intended to constitute professional advice. OCA accepts no responsibility and makes no representations, whether express or implied, regarding the accuracy or reliability of any course material, course, or information provided by us.
Except as required by law, we do not accept responsibility for the consequences of, or any reliance that any person may place on, any course material, course, or information supplied by OCA.
OCA will not be liable for any loss or damage (including direct, consequential, or economic loss or damage) resulting directly or indirectly from the use of course materials, information, or courses provided by OCA.
Acknowledgment Release and Waiver
By participating in any course offered by OCA, you acknowledge and agree to the terms of the disclaimer set out above. You also acknowledge that any course offered by OCA will not lead to formal accreditation, certification, or qualification and may not be recognised as prior learning for any other accreditation, certification, or qualification.
You waive any right to make any claim against OCA or any of its directors, officeholders, employees, or contractors regarding any information, course, or course materials provided to you or upon which you may have relied.
You agree not to commence any proceedings or take any action to enforce or maintain any claim against OCA or any of its directors, officeholders, employees, and contractors.
You agree to indemnify OCA and each of its directors, officeholders, employees, and contractors against any liability, loss, or costs arising from any breach by you of this agreement.
"Claim" means any claim, action, proceeding, or entitlement, whether past, present, or future, whether known or unknown, which you or any other person has or might have under or arising out of or in any way connected to a contract or other arrangement with us.
"Us/we/our" refers to Online Courses Australia Pty Ltd ACN 155 885 242. Users of this website are directed to the Privacy & Security Notice.
Enrolment Agreement
As an OCA student, you:
Acknowledge and confirm your acceptance of OCA’s “Terms and Conditions.”
Agree to abide by and adhere to OCA’s “Terms and Conditions” at all times.
Understand the responsibilities associated with course fees and payment plan requirements.
Course Materials and Resources
Courses are provided in an online learning environment and may not be downloadable. The content in the online course materials, including copyright and all other intellectual property contained therein, remains the property of OCA. Course materials and assessments are subject to change. Course access is granted for lifelong learning. Course study hours are estimates only.
Course materials are provided online via our award-winning Learning Management System (LMS) 24/7. Course materials include online resources such as interactive and written learning content, videos, quizzes, and assessments. The LMS may occasionally be unavailable during scheduled maintenance.
Assessment and Quizzes
Assessments are included in courses that lead to a pathway qualification and other courses deemed appropriate. Quizzes are included in most courses.
Course Withdrawal and Refunds
Refund Eligibility
You are eligible for a full refund of fees paid under the following conditions:
Additional fees incurred through late or failed payments via our payment plan providers such as, (Debit Success, Student Pay) must still be paid in full. To withdraw from a course, you must submit a formal request via the "Request to Withdraw" form.
Requesting Withdrawal After the Cooling-Off Period
Refunds are not offered beyond the 7-day cooling-off period due to the significant intellectual property and goodwill associated with our courses. If you have further questions, feel free to contact us at 1300 611 404 or via email at [email protected] inserting "OUTSIDE COOLING OFF PERIOD" in the subject line. If you are outside the cooling-off period, you have several flexible options:
Course Commencement
Unless otherwise agreed, the course commencement date will be the date of issuance of a username and password for online course access.
Course Changes and Updates
OCA is dedicated to providing students with the most current and relevant information. Therefore, we may periodically update, change, or amend our courses to ensure they remain up-to-date and aligned with industry standards.
Course Access and Completion Requirements
For the purposes of this policy, "engagement" is defined as regular interaction with course materials, including but not limited to login activity, progress updates, or other metrics as determined by the institution.
Course Transfer
Course transfers are permitted if you wish to withdraw from studies and can find a replacement, subject to OCA’s “Terms and Conditions.” Course transfer applications will be processed in accordance with OCA’s “Terms and Conditions.” Processing times for course transfers may take between 7 to 20 business days.
Sales/Marketing Initiative Terms & Conditions
Credit Voucher
All credit vouchers/discount coupons have the following conditions of use:
Not eligible for cash redemption
Valid for one year unless otherwise stated from the date of issue Not valid with any other voucher/coupon
One voucher/coupon is valid for use for one course
Fees and Charges
By enrolling in the course, you agree to pay the course fees (plus applicable surcharges) using the payment method you selected under the course enrolment agreement. You are required to pay the total amount of the course fees even if you do not complete your course.
Student fees will include the necessary e-learning resources, such as online interactive resources, online PDFs, or workbooks, depending on the course of study chosen.
Debit Success - Payment Plan (Interest-Free Payment Terms)
OCA offers an interest-free payment plan. By enrolling online or over the phone, you are deemed to have accepted the Debit Success terms and Conditions which can also be found on our website here.
If you enrol via a Debit Success payment plan, you will pay the following fees in addition to the total amount per week for your course access:
$25 per week payment plan: $1.15 per week processing fees + $14.95 dishonour fee (will apply in accordance with the terms and conditions of the contract if a payment is missed)
$15 per week payment plan: $0.90 per week processing fees + $14.95 dishonour fee (will apply in accordance with the terms and conditions of the contract if a payment is missed)
Furthermore:
OCA has the right to assigns its rights and title in the amounts owed under our Payment Plan arrangement. In the event that this occurs, you will be notified via a Notice of Assignment of Payment Plan letter. Note that this does not change any of your obligations students have to repay their payment plan, but rather adjusts who the payments are owed.
Personal Information
To conduct its proper business and as required under the Education Act 2013 and other laws, regulations, and contractual agreements by which it is bound, OCA may use the student information it holds and may disclose personal information to external agencies such as government departments, bodies responsible for course moderation and professional accreditation or membership and debt collection agencies. Such agencies include, but are not limited to:
Accelerated Learning Pathways
To be eligible for credit when enrolling into our partner courses, graduates of Pathway Course Bundles must enrol with our partner RTOs within six months of completing the Micro-Credential course. Please speak to Student Support to discuss your course options at [email protected].
From time to time, training packages will be updated to ensure content is current with industry trends and needs. As a result, this may cause changes, amendments, and updates to your pathway course.
Centrepay Student/Customer Consent:
OCA acknowledges they must obtain customer consent via a deduction authority before a Centrepay deduction can start, increase, or restart. For any customer queries, please reference servicesaustralia.gov.au/centrepay.
Student/Customer Consent via phone recording and authorisation form To set up Centrepay deductions on behalf of students. Written consent is NOT required if the customer sets
Consent to Contact
By requesting an information pack or submitting your details via any Online Courses Australia (OCA) form, you consent to being contacted by OCA via phone, SMS, email or other channels for the purpose of providing course information, support, and updates. This contact may also be required to meet obligations with our payment partners.
Student Obligations
Students studying with OCA MUST adhere to the following:
Students MUST NOT:
Student Conduct
Respectful and professional conduct toward our staff and mentors is essential. We are committed to addressing and resolving any issues you may encounter; however, any form of abuse toward our team members will not be tolerated. In cases of abusive behaviour, we reserve the right to cancel your course enrolment and remove you from the learning platform.
Course Expiry and Access
You can continue “lifetime access” to your course online provided:
Laptop & Tablet Offer - Special Terms and Conditions
Receive a complimentary laptop when you enrol in any full-priced course over $1299 at Online Courses Australia.
Receive a complimentary Tablet when you enrol in any full-priced course over $1099 at Online Courses Australia.
Primary product for Tablet is SAMSUNG, pending stock, secondary product is LENOVA- OCA cannot confirm which product will be available or in stock
Eligibility:
- The offer is available to customers who enrol in any full-priced course with a minimum value of $1099 or more.
- This promotion applies only to full-priced courses and is not valid in conjunction with any other discounts, offers, or payment plans.
- This promotion cannot be used in conjunction with ANY other offer including professional beauty kit giveaways and discount offers.
- This promotion applies only to enrolments within Australia (and Australian addresses)
Terms:
- The laptop or tablet will be dispatched within 30 days of the course purchase, provided the payment has been completed in full.
- The product may be ordered day 30 meaning it will arrive LATER then the 30day window
- Shipping is free within Australia. If you're located outside of Australia, additional shipping fees may apply.
- Limit of one laptop or tablet per customer, regardless of the number of courses purchased.
- If OCA has already dispatched the laptop or tablet, there will be no cancellation or refund, regardless of circumstances.
- This offer is non-transferable, non-refundable, and cannot be redeemed for cash or exchanged for any other product.
Conditions:
- If you cancel or withdraw from the course during the cooling-off period, you will not be eligible for the laptop or tablet.
- Online Courses Australia reserves the right to modify, suspend, or cancel this promotion at any time without notice.
By enrolling in a course and accepting this offer, you agree to these terms and conditions.
Beats Headphones Offer – Special Terms and Conditions
Eligibility:
- Enrol in any full-priced course valued between $899 and $1,299.
- This promotion applies only to full-priced courses and cannot be combined with other discounts, offers or payment plans.
- The offer is only available for enrolments within Australia and for Australian delivery addresses.
Terms:
- The Beats headphones will be dispatched within 30 days of course purchase, provided full payment has been received.
- Shipping is free within Australia; additional fees may apply for international shipping.
- Limit of one pair of Beats headphones per customer, regardless of the number of courses purchased.
- Once the headphones have been dispatched, cancellations or refunds are not permitted under any circumstances.
- The offer is non-transferable, non-refundable, and cannot be redeemed for cash or exchanged for any other product.
Conditions:
- If you cancel or withdraw from the course during the 7-day cooling-off period, you will not be eligible to receive the Beats headphones.
- Online Courses Australia reserves the right to modify, suspend or cancel this promotion at any time without notice.
By enrolling in a course and accepting this offer, you agree to these terms and conditions.
