Online Courses Australia > Online Courses > Business, Retail & Entrepreneurship > Advanced Sales & Customer Service Skills

Advanced Sales & Customer Service Skills

Advanced Sales & Customer Service Skills 60 Study Hours

Payment Plan From Only $25 per week

60 Study Hours

Lifetime Access Available Worldwide

$749 $499

Get Free Info Pack

Enrol Now

100% Satisfaction Guaranteed!

Enrol Now

100% Satisfaction Guaranteed!

Learn the secrets of successful salespeople and improve your customer service skills. These skills are essential to any business; if you run your show, they will undoubtedly help you grow your business. Improve your knowledge and increase business profits.

"I'm currently studying the Advanced Sales & Customer Service Skills course, I love the fact its self-paced, it fits in with my daily juggle of work, baby and everything in between. The course is easy to navigate, thought-provoking, but most of all thoroughly enjoying." - Mrs Urie

Want to know how to close more sales? Curious how successful salespeople communicate with their customers? In this course, you’ll learn how to sell professionally, close bigger deals, shorten the sales cycle, and how to make more money selling.

If you have great sales skills and advanced level customer service skills you will have a rewarding career ahead of you.

What will you learn during this course?
How to interact with customers

How to provide a great service to customers

How to sell products and services

Quality customer service

How to establish and conduct business relationships

How to enhance the customer service experience

How to prepare & present proposals

Why should you invest in this course?
Succeeding in today's society requires a commitment to lifelong learning and professional development.

What are the key benefits of professional development (CPD)?
Benefits include increased confidence & credibility; efficiency; ability to influence and lead; improved networking skills; currency in your skills and knowledge; achieving career goals & becoming a better employee. You may even be able to ask for a "pay raise", employers love the staff that invest in themselves.

Enrol now to get instant access to this course and start learning right away.

ENROL NOW

Why students love learning with us

We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.

Fully CPD endorsed

We are CPD endorsed. Completing CPD-endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.

100% online and on-demand

Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.

Dedicated round-the-clock support

We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.

Real world, industry-led learning

Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.

Flexible payment options

Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.

Industry
Aligned

Upon successful completion of this course you will receive a course completion acknowledgement and short form credential for: Advanced Sales & Customer Service Skills.

CPD Endorsement and Digital Badge (Credential)

We are CPD endorsed. Completing CPD endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.

Click here to find out more about CPD

16.5

CPD POINTS

Digital Badge (Credential)

Along with your OCA Course Completion Acknowledgement, you'll also receive a Digital Badge (from Credly).

What will a Credly digital badge issued by Online Courses Australia do for you?
A quality credential clearly explains what you can do, what you did to earn this and who says you earned it. It is more than a piece of paper.

The digital version of a credential is easy to share online.
The digital version of a credential is secure.
This is a trusted method for real-time verification; it is not self-reported.
You'll see direct connections between skills and jobs.

Unlock your potential and enhance your professional opportunities with these features:

Share your digital badge via LinkedIn and other social platforms
Share your digital badge to a mobile wallet for on-the-job credential verification
Customise your Micro-Credential(s)
Accept, view and share your digital badge in your local language
Access labor market insights for your desired industry

Learn more about how this works

Career Pathways

Customer Service Manager
Sales Executive
Sales Director
Sales Manager
Account Management
Business Development
Sales Rep/Consultant
Administration Manager
Business Owner

Course Delivery + Learner Support

Delivered 100% online, no classroom required

Instant access (simply enrol online, anytime)

Assessments are short answer and multiple choice

Fast turnaround on marking (within 1 business day)

One on one mentor support

Live chat, 7 days a week

Course Topics

Get Free Info Pack

Course Delivery & Start

Start anytime flexible study

Course mentor

Real-world mentor with industry experience

See our Demo

Do you have any questions?

Call 1300 611 404

Our Pricing

Pay Upfront + Save

Enrol Now

Best Value Option
Lifetime Access

Upfront Cost

$749 $499

Free Wireless Headphones

*Cannot be used in conjunction with any other offer

Total Cost $499

Buy Now Pay Later

Interest Free
Lifetime Access

Pay upfront price over 4 instalments

Fortnightly Cost

$124.75

Make 4 interest free payments of $124.75 AUD fortnightly.

Learn More

Total Cost $499

Flexible Payment Plan

Debit Success

No Credit Check
Lifetime Access

Weekly Cost

$25

$25 per week for 32 weeks
Flexible first payment date
(within 7 days)

Total Cost $800

Related Categories

Business, Retail & Entrepreneurship Customer Service Hospitality For Businesses & Staff

Be inspired with industry led-content dropping weekly

Those who want marketing success in the modern online world need to have dedication, perseverance and an array of skills. In this blog, we’ll be covering the top five of those skills, in addition to telling you about the online communication, marketing and customer service course options available to help. READ MORE

When launching a new venture, your business plan represents the structure around which you’ll be building your success. But what elements need to be included? Here we cover the basics, as well as show you how online business courses can help you to get ahead. READ MORE

Want to learn the secrets of successful salespeople? Want to brush up on your customer service skills? These are key attributes for the owners of small businesses & entrepreneurs and you can learn online at a pace that suits you with OCA online sales courses. Enrol today! READ MORE

GET MORE INFORMATION